SHIPPING & RETURNS


 

We are pleased to offer domestic and worldwide shipping with Royal Mail and Parcelforce.

UK Mainland FREE  |  Europe 5-day Delivery  £7.00  |  North America £9.00
Rest of World Parcelforce Shipping is calculated at checkout.

We aim to dispatch your items within two working days of your order being placed, and you will be notified via email once your order has been shipped. If you have not had delivery of your order within the stated time, please email kate@islaapothecary.com as soon as possible. 

Shipping

 

 


If you have any concerns about your order, please send us an email at kate@islaapothecary.com.

Every step of our process takes place in-house and we take great pride and care in designing, infusing, formulating, hand-blending, hand-pouring, labelling by hand and shipping your order.

Do please note that as with all natural products, there may be variations in colour and scent from batch to batch.

Returns


PACKAGING

A note on packaging: Our philosophy is to package our products according to what is essential to their integrity; to reduce waste at the source, and to encourage re-use and recycling; therefore we do not box our jars and bottles and we post them to you using recyclable boxes and 100% biodegradable void-filling chips made from renewable sources.